E-Shop Policy

OONASKIN eShop’s goal is to bring you a simple, convenient, and secure shopping experience. Please note that the Terms and Conditions under this eCommerce Policy apply solely to purchases within www.oonaskin.com and have no legal effect in sales transactions via other channels including at our physical shop within and outside Hong Kong, except as expressly stated otherwise herein.

AVAILABILITY OF CONTENT

OONASKIN reserves the right to amend or withdraw any content on the Site at any time without any notice. OONASKIN shall not be liable for any breakdown or temporary unavailability of the Site at any time and for any period for whatsoever reason(s).

TERMS OF SALE

OONASKIN reserves the right to amend or withdraw any content on the Site at any time without any notice. OONASKIN shall not be liable for any breakdown or temporary unavailability of the Site at any time and for any period for whatsoever reason(s).

PRODUCT DESCRIPTION

OONASKIN will ensure that content and the product descriptions on the Site are as accurate and complete as possible. Despite our efforts, however, any content and/or product information on the Site may occasionally be inaccurate, incomplete, or out-of-date. We therefore do not warrant the accuracy or completeness of the information of this Site.

PRICING

Prices are shown on the Site in Hong Kong Dollars (HK$) only.
The prices of the products will be as stipulated on the Site except in the case of obvious error. Although we make every effort to ensure that all prices appearing on the Site are accurate, errors may occur, and we reserve our right to rectify them. If we discover an error in the price of any products that you have ordered, we will inform you as soon as possible and offer you the option of confirming your order at the correct price or cancelling it. If we are unable to reach you, the order will be deemed cancelled.
For the avoidance of doubt, OONASKIN reserves the right to adjust its prices on the Site from time to time without any prior notice to you.

SECURITY ONLINE

OONASKIN places utmost importance on the security of online transaction. The Site employs Secure Socket Layer (SSL) encryption technology, the most advanced consumer online security technique to date, which will encode your information when you place an order online. You can be assured that your order will be placed in a safe and secure manner. We have used government approved encryption software. If you wish to learn more about SSL encryption software, please visit http://compnetworking.about.com/cs/securityssl/g/bldef_ssl.htm?terms=ssl. In order for encryption to take place, your browser must have the SSL protocol. The browsers that have this software include but not limited to the following:

  • AOL 5.0 and higher
  • 
Internet Explorer 5.0 and higher
  • 
Mozilla Firefox
  • Netscape 6.0 (Windows only)
  • Safari
  • 
Google Chrome
  • ITEM AVAILABILITY

    TEMPORARILY OUT OF STOCK/BACKORDERED ITEMS

    In case an item of your choice is temporarily out of stock when you are placing your order, we will notify you via email with information on the anticipated shipment date of the backordered item. Backordered items are generally shipped as soon as they are available. If for any reason you wish to cancel a backordered item, please get in touch with us by emailing to info@oonaskin.com and we will be happy to assist you.
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